Privacy Policy
Last Updated: January 15, 2024
This Privacy Policy describes how LunwenHelp ("we," "our," or "us") collects, uses, and protects your personal information.
Personal Information
- Name, email address, and contact information
- Academic institution and program details
- Payment information (processed securely through third-party providers)
- Communication preferences and service requirements
Usage Information
- Website usage data and analytics
- Device information and IP addresses
- Cookies and similar tracking technologies
- Service interaction and performance data
Professional Information (Casino Licensing)
- Educational background and certifications
- Employment history and references
- Background check information (where required)
- License application materials and documentation
Service Provision
- Deliver academic writing and educational services
- Provide casino licensing education and support
- Match you with appropriate experts and writers
- Process payments and manage accounts
Communication
- Send service updates and important notifications
- Provide customer support and assistance
- Share educational resources and industry updates
- Respond to inquiries and feedback
Legal and Compliance
- Comply with legal obligations and regulations
- Verify identity for casino licensing services
- Maintain records as required by law
- Protect against fraud and unauthorized access
Security Measures
- SSL encryption for all data transmission
- Secure servers with regular security updates
- Access controls and authentication systems
- Regular security audits and monitoring
- Employee training on data protection
Data Retention
We retain personal information only as long as necessary to provide services and comply with legal obligations. Academic service records are typically retained for 7 years, while casino licensing records may be retained longer as required by gaming regulations.
International Transfers
When transferring data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses and adequacy decisions where applicable.
GDPR Rights (EU Residents)
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
CCPA Rights (California Residents)
- Right to know about personal information collected
- Right to delete personal information
- Right to opt-out of sale of personal information
- Right to non-discrimination
Note: We do not sell personal information to third parties. To exercise your privacy rights, please contact our Data Protection Officer using the information below.
Types of Cookies We Use
Essential Cookies
Required for website functionality and security
Analytics Cookies
Help us understand website usage and improve services
Functional Cookies
Remember your preferences and settings
Marketing Cookies
Deliver relevant advertisements (with consent)
You can manage cookie preferences through your browser settings or our cookie consent tool. Note that disabling certain cookies may affect website functionality.
Phone
+1 (555) 123-4567 ext. 101
Monday-Friday, 9 AM - 6 PM EST
Important: This privacy policy may be updated periodically. We will notify users of significant changes via email or website notification. Continued use of our services after changes constitutes acceptance of the updated policy.